Why Industry Context Matters
An IT provider can understand computers and still miss how the business actually operates. A hotel has different technology pressure than a law office. A restaurant has different downtime tolerance than a church office. A township has public records and continuity concerns that a retail store may not have.
Industry context helps determine priorities: guest Wi-Fi coverage, camera placement, backup design, Microsoft 365 security, on-site response, vendor coordination, documentation, phone reliability, and user support expectations.